To find returns, please take the following steps:
- Log into your Authorize.Net Merchant Interface at https://account.authorize.net
- Click on Reports.
- Choose the Returns tab at the top.
- Choose how you want to search (Search by Returns by Settlement Date).
- Choose Settled or Unsettled. If Settled, choose a date or date range and click Run Report Search by Returns by Batch Date.
- Choose a date or date range and click Run Report. You can also enter transaction information that will narrow the search fields Search by Transaction ID.
- Enter the transaction ID and click Run Report.