Articles

 Adding an FTP Account

If you'd like to give FTP access to a user without compromising your cPanel login credentials you...

 Are there any set-up fees?

Yes. There is a one-time set-up fee of $19.95 to establish your hosting account. Once you have...

 Backups

We take backups of your data on a daily, weekly, and monthly basis. One daily backup, two weekly...

 Do I Need a Shopping Cart for Online Sales?

Most online merchants use shopping cart software to make the sales process easier for customers....

 Do you give refunds on hosting?

Yes. We have a 30-day money-back guarantee. If you are unsatisfied with our hosting services...

 FTP

We recommend managing your website's files with one of the following FTP programs: FileZilla...

 How Do I access cPanel or Webmail from my HostingCT client account?

To access cPanel or Webmail from within our client billing/support system, first login by...

 How To Edit Your Hosts File

In order to easily interact with our hosting service it can be helpful to temporarily point...

 How do I pay for my account?

We accept MasterCard, Visa, AMEX, and Discover. If you put a card on file, we will use that card...

 How do I sign up for hosting?

Simple. Just fill out our hosting order form at https://secure.hostingct.com/cart.php

 How long will it take to get my account activated?

Accounts are activated within 24 hours of the time the request is received. (And sometimes as...

 How to Access Your Site Statistics

Stats programs for your website are available to you in your cPanel where you can view site...

 How to connect using FTPES

FTPES is fully supported here.FTPES is the most secure method you can use to connect to an FTP...

 My site's down!

If you cannot view your website, here are a few things to check: Has your domain expired? If...

 PHP 7 Support

What Is PHP 7? PHP 7 is the latest version of the PHP programming language created by The PHP...

 What if I move to another hosting provider?

All that's required to switch hosting providers is a change of nameserver information....

 What if I want to upgrade my account?

It's easy! Login to your account at https://secure.hostingct.com/billing and Submit a Ticket. If...

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